Terms and Conditions

General delivery and payment conditions of: Roan4x4

Chamber of Commerce registration number in Eindhoven: 80882684 -------------------------------------------- ----------------

-------------- ARTICLE 1: APPLICABILITY

1. These terms and conditions apply to all offers and to all agreements of purchase / sale and to the provision of services, such as maintenance and repair of a winch shop located in America, hereinafter referred to as the user.
2. The client / buyer will hereinafter be referred to as the other party.
3. Other terms and conditions only form part of the agreement concluded between the parties if and insofar as both parties have expressly agreed in writing.
4. The acceptance and retention of a quotation or order confirmation by the other party without comment, on which reference is made to these terms and conditions, is regarded as consent to their application.
5. The possible inapplicability of (part of a) provision of these general terms and conditions does not affect the applicability of the other provisions.

ARTICLE 2: AGREEMENTS

Agreements for purchase / sale and agreements for the provision of services and additions / changes thereto become binding to the user both by written confirmation and by oral order. The user's statements of accountability form an essential part of the (oral) agreement.

ARTICLE 3: OFFERS

1. All quotations / offers are without obligation, unless they contain a term for acceptance. If a quotation / offer contains an offer without obligation and this is accepted by the other party, the user has the right to revoke the offer within two working days after receipt of the acceptance.
2. Drawings, models, specifications of capacities and other descriptions shown and / or provided are as accurate as possible, but are only indicative. No rights can be derived from this, unless the parties have explicitly agreed otherwise in writing.
3. Prices stated in quotations / offers are exclusive:
- VAT and / or other government levies;
- Costs of transport and insurance;
- Costs of assembly, service, inspection work, making roadworthy;
- Cost of repair; unless explicitly agreed otherwise in writing.
A) If between the date of the conclusion of the agreement and the implementation of the agreement the cost price of the items / materials used increases and / or changes are made by the government and / or trade organizations in wages, terms of employment or social provisions , the user is entitled to pass on these increases to the other party. Should a new price list be issued by the user and / or suppliers between the aforementioned dates and take effect, the user is entitled to charge the other party stated prices or to apply the provisions of the previous sentence.

b) If the other party is a natural person who does not act in the exercise of a profession or business, price increases may be passed on or charged in the aforementioned sense 3 months after the conclusion of the agreement. In the event of price increases in the shorter term, the other party is authorized to dissolve the agreement.

ARTICLE 4: Complaints

We recommend that you first report complaints to us by emailing info@roan4x4.com. From February 15, 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to deposit your complaint via the European Union platform. "

ARTICLE 5: DELIVERY / WORK PERFORMED

1. Stated terms within which goods must be delivered or work must be performed can never be regarded as deadlines, unless explicitly agreed otherwise. In the event of late delivery or termination of the work, the user must therefore give written notice of default.
2. In the case of delivery or the performance of work in parts, each phase is regarded as a separate transaction.
3. Delivery takes place at the user's place of business, unless the parties have explicitly agreed otherwise in writing. The risk relating to the goods delivered is transferred to the other party at the moment that the user has notified the other party that the goods are ready.
4. The risk of goods that are under the control of the user because of the services to be performed, remains with the other party. The other party is obliged to have the item adequately insured and